We consider the human relationship as the essential element of our business. However, we are convinced that a relationship should be rich in exchanges to be effective.
- Listening to the client is an essential element in our conception of the customer relationships. The contact shouldn’t be unilateral otherwise it risks to quickly become unpleasant.
Our operators are not limited in time in their communication to dedicate necessary listening for an appropriate response.
Inseparable element of a quality service, at NETIZENCALL each speaker is being trained on the customer order to be perfectly capable to ensure the service in the best conditions.
We are convinced that at Netizencall the performance of a service is undeniably linked to the necessity of a competent staff who is also motivated by his or her function.
We pay special attention to the working conditions of our employees, so that the quality of their life finds itself in the quality of our services.
As part of the approach of the EUROPEAN SOCIAL LABEL, NETIZENCALL looks to incessantly improve the comfort and the atmosphere at work which helps us to measure the internal perception of our close supervision of our management methods.